History Of Gaming Generations:
It was a warm sunny day in the summer of 2006 when the soon to be owner first stepped foot into a failing video game store in La Crosse, WI. Having very little money and still attending college, the 21 year old decided to put an offer on the table to purchase the business. The offer was agreed upon and the poor college student took out every single penny he had in his bank account to put towards his new exciting idea. Within a matter of months business started to accelerate and since day 1 we have seen a 3,000%+ growth. Gaming Generations has grown to 9 store locations and operates through many different online channels.
Why Shop With Us:
Location - We are an American based grass roots company with stores located in Wisconsin and Minnesota. Most items that are shipped come out of the La Crosse, WI store. Being located in the center of the United States allows us to ship products to everyone across the U.S. in a very timely fashion and at a fair shipping cost.
Customer Support - We offer over the phone customer service 7 days a week. We consistently return emails to users within 1 business day. We offer support over our forums and on social media sources such as Facebook and Twitter.
Security - We know online shopping can sometimes be a bit scary for some. We do our very best to keep all of our customers information 100% secure. Notice when you log into our site that it says "https://" in the beginning. That stands for "Hypertext Transfer Protocol Secure". We have an active SSL (Secure Sockets Layer) certificate from Comodo, a leading global provider of Identity and Trust Assurance services on the Internet. Our SSL encryption is 256 bit, this makes it nearly impossible for anybody to hack into our website. We also do not keep any credit card information on our website. We are paypal verified as well.
Online Services - We offer 3 main online services, repairing video game systems, custom system upgrades and disc repair. We work on systems at very low costs. If for some reason we cannot fix your system we do not charge you a single penny. Since we sell custom parts, we have the option for customers to send items into us and we'll customize your system for you. We can also repair your scratched and damaged discs on the cheap. Our expensive buffing machine cleans those scratched discs right up in a matter of minutes.
Technicians - We have many knowledgeable technicians working on site at Gaming Generations 7 days a week. Repair items & custom parts that we sell are things we have actually worked with. So if you run into problems with an item you ordered, you can call and get live support, instantly. We even have a few technicians who work on arcade machines.
Guides - We are one of few websites that offers complete guides on various custom installs and repairs. We want you to know exactly how to install/use an item when ordering from us. If that is not enough, you can email or call us with any questions or concerns.
Prices - We are always surfing the net looking at competitor sites to assure we have the most up to date competitive prices. Feel free to compare our prices with any other online retail store. You will notice that we offer some of the best prices on the web. We order the majority of our items direct from companies overseas. Cheaper prices for us means cheaper prices for you!
Products - We stock some of the hottest products on the market. We are classified as an official reseller for XCM, a leading company in console and accessory customization. Besides the custom parts, we sell many other items such as repair parts, new and used video games, accessories, gaming consoles and handhelds. I guess you could say we are your one stop gaming shop! If there is something you would like and it is not listed on our site, let us know and we'll track it down for you.
Web Updates - Our website is updated on a daily basis. From gaming tournaments to new products to gaming news, our site is always on the up and up.
We Are Gamers, Too - We play games just like the rest of you! Who says you shouldn't stay up until 5a.m. playing vids, not us! In the end, we do what we do because we enjoy doing it. Make sense?
Our Guarantee To You:
We promise you will be treated with the most utmost respect. Honesty is another one of our top priorities. If an item you receive does not seem up to par or did not match the description, send it back and we'll refund you no questions asked! If you for some reason do not receive an item, let us know and we'll re-ship it after further inspection. If your item breaks in the mail during shipping, we'll send you another of the same item. It's easy to work with us and that's what makes us the best.
Customer Support Contacts:
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La Crosse Store:
4424 State Road 16
La Crosse, WI 54601-3307
Store Phone (608)519-2656
Onalaska Store:
4424 State Road 16
La Crosse, WI 54601-3307
Store Phone (608)519-2656
Stevens Point Store:
135 Division St
Stevens Point, WI 54481
Store Phone (715)254-9990
Wausau Store:
508 Water Street
Eau Claire, WI 54701
Store Phone (715) 514-5111
Sheboygan Store:
1122 N. 8th St.
Sheboygan, WI 53081
Store Phone (920)783-6255
Eau Claire Store:
508 Water Street
Eau Claire, WI 54701
Store Phone (715) 514-5111
GG Games N Go Minneapolis Store:
7605 West Broadway Avenue
Minneapolis, MN 55428
Store Phone (763)416-3263
GG Games N Go St. Paul:
3001 White Bear Ave N # 1059
Saint Paul, MN 55109
Store Phone (651)779-2368
GG Games N Go Roseville:
10 Rosedale Ctr #596
Roseville, MN 55113
Store Phone (651)636-6099
For any website questions, please contact us at: support@gaminggenerations.com
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